Privacy Policy

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. We collect, use, and disclose Your information as described in this Privacy Policy and, where required by applicable law, only where We have a valid legal basis to do so, including Your consent (where consent is required).

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access Our Service or parts of Our Service.

• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.

• Business, for the purposes of the CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and that does business in the State of California.

• CCPA and/or CPRA refers to the California Consumer Privacy Act as amended by the California Privacy Rights Act of 2020.

• Company (referred to as either "the Company", "We", "Us" or "Our" in this Privacy Policy) refers to Diersing Healthcare Consultants LLC, 4591 E Hwy 20 STE 202L Niceville, FL 32578.

• Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident.

• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website, among its many uses.

• Country/State refers to: Florida, United States.

• Device means any device that can access the Service, such as a computer, a cell phone or a digital tablet.

• Do Not Track (DNT) is a concept promoted by U.S. regulatory authorities for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites.

• Personal Data (or "Personal Information") is any information that relates to an identified or identifiable individual. We use "Personal Data" and "Personal Information" interchangeably unless a law uses a specific term.

• Service refers to the Website.

• Service Provider means any natural or legal person who processes the data on behalf of the Company.

• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.

• User means any individual who accesses or uses the Service.

• Website refers to Diersing Healthcare Consultants LLC, accessible from http://www.dhcmedicare.com.

• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Information

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device's unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

Tracking Technologies and Cookies

We use tracking technologies (such as cookies) to track the activity and to improve Our Service. The technologies We use may include:

• Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.
• Web Beacons. Certain sections of Our Service may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company to count users who have visited those pages or opened an email and for other related website statistics.

Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

Where required by law, We use non-essential cookies only with Your consent. You can withdraw or change Your consent at any time using Our cookie preferences tool (if available) or through Your browser/device settings.

We use both Session and Persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies — Type: Session Cookies. Administered by: Us. Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features.

• Cookies Policy / Notice Acceptance Cookies — Type: Persistent Cookies. Administered by: Us. Purpose: These Cookies identify whether users have accepted the use of cookies on the Website.

• Functionality Cookies — Type: Persistent Cookies. Administered by: Us. Purpose: These Cookies allow Us to remember choices You make when You use the Website.

• Analytics Cookies — Type: Persistent Cookies. Administered by: Third Parties. Purpose: These Cookies collect information about traffic to the Website and how users use the Website.

• Advertising Cookies — Type: Persistent Cookies. Administered by: Third Parties. Purpose: These Cookies are used to select and deliver advertisements that are more likely to be of interest to You.

• Marketing Cookies — Type: Persistent Cookies. Administered by: Us and Third Parties. Purpose: These Cookies are used to support Our marketing activities, including remarketing/retargeting and conversion tracking.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain Our Service, including to monitor the usage of Our Service.
• To manage Your Account: to manage Your registration as a user of the Service.
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication.
• To provide You with news, special offers, and general information about other goods, services and events which We offer that are similar to those that You have already purchased or inquired about.
• To manage Your requests: To attend and manage Your requests to Us.
• To deliver targeted advertising to You: We may use Your information to develop and display content and advertising tailored to Your interests.
• For business transfers: We may use Your Personal Data to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, and evaluating and improving Our Service.

We may share Your Personal Data in the following situations:

• With Service Providers: We may share Your Personal Data with Service Providers to monitor and analyze the use of Our Service.
• For business transfers: We may share or transfer Your Personal Data in connection with any merger, sale of Company assets, financing, or acquisition.
• With Affiliates: We may share Your Personal Data with Our affiliates, in which case We will require those affiliates to honor this Privacy Policy.
• With other users: If Our Service offers public areas, when You share Personal Data or otherwise interact in the public areas with other users, such information may be viewed by all users.
• With Your consent: We may disclose Your Personal Data for any other purpose with Your consent.

Text Messages Privacy Notice

You have the option to receive text (SMS) messages from Us. If You opt in to text messages, We will send You updates, notifications, and other communications as described below. No mobile information will be shared with or sold to third parties or affiliates for marketing or promotional purposes. The phone numbers and consent records We collect for texting are never shared with anyone for any purpose, except the Service Providers that technically have to handle them to deliver the texts.

Consent to receive text messages is not a condition of any purchase or use of Our Service. Reply STOP to opt-out. Reply HELP for support. Message & data rates may apply. Messaging frequency may vary. Carriers are not liable for delayed or undelivered messages.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We apply different retention periods to different categories of Personal Data:

• Account Information — up to 24 months after account closure.
• Customer Support Data — up to 24 months from the date of ticket closure.
• Usage Data — up to 24 months from the date of collection.
• Marketing Data — up to 24 months from last interaction or until You opt out, whichever comes first.

We may retain Personal Data beyond the periods stated above for legal obligations, legal claims, at Your explicit request, or due to technical limitations in backup systems.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy.

Delete Your Personal Data

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. You may contact Us to request access to, correct, or delete any Personal Data that You have provided to Us. Please note, however, that We may need to retain certain information when We have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good-faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, prevent or investigate possible wrongdoing in connection with the Service, protect the personal safety of Users of the Service or the public, or protect against legal liability.

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While We strive to use commercially reasonable means to protect Your Personal Data, We cannot guarantee its absolute security.

Detailed Information on the Processing of Your Personal Data

The Service Providers We use may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Service in accordance with their Privacy Policies.

Analytics

• Google Analytics — Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. You can opt out by installing the Google Analytics opt-out browser add-on. For more information: https://policies.google.com/privacy

Advertising

• Google AdSense & DoubleClick Cookie — Google, as a third-party vendor, uses cookies to serve ads on Our Service. You may opt out by visiting the Google Ads Settings web page: https://adssettings.google.com/

Behavioral Remarketing

The Company uses remarketing services to advertise to You after You have accessed or visited Our Service. You can use the following tools to decline interest-based advertising:

• The NAI's opt-out platform: http://www.networkadvertising.org/choices/
• The EDAA's opt-out platform: http://www.youronlinechoices.com/
• The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

The third-party vendors We use are:

• Google Ads (AdWords) — You can opt out by visiting the Google Ads Settings page: https://adssettings.google.com/

• Facebook — For more information on the privacy practices of Facebook, please visit Facebook's Data Policy: https://www.facebook.com/privacy/policy/

Usage, Performance and Miscellaneous

• Invisible reCAPTCHA — We use an invisible CAPTCHA service named reCAPTCHA, operated by Google, to help protect Our Service from spam, fraud, abuse, and automated misuse. For more information: https://docs.cloud.google.com/recaptcha/docs/faq

CCPA/CPRA Privacy Notice (California Privacy Rights)

This privacy notice section for California residents supplements the information contained in Our Privacy Policy and it applies solely to visitors, users, and others who reside in the State of California.

Categories of Personal Information Collected

• Category A: Identifiers. Examples: real name, alias, postal address, unique personal identifier, online identifier, IP address, email address, account name. Collected: Yes.

• Category B: Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). Examples: name, signature, address, telephone number, insurance policy number, medical information, or health insurance information. Collected: Yes.

• Category C: Protected classification characteristics under California or federal law. Collected: No.

• Category D: Commercial information. Collected: No.

• Category E: Biometric information. Collected: No.

• Category F: Internet or other similar network activity. Examples: Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. Collected: Yes.

• Category G: Geolocation data. Collected: No.

• Category H: Sensory data. Collected: No.

• Category I: Professional or employment-related information. Collected: No.

• Category J: Non-public education information. Collected: No.

• Category K: Inferences drawn from other personal information. Collected: No.

• Category L: Sensitive personal information. Collected: No.

Sources of Personal Information

• Directly from You — from the forms You complete on Our Service.
• Indirectly from You — from observing Your activity on Our Service.
• Automatically from You — through cookies We or Our Service Providers set on Your Device.
• From Service Providers — third-party vendors to monitor and analyze the use of Our Service.

Use of Personal Information

We may use or disclose Personal Information We collect for business or commercial purposes, which may include operating Our Service, providing support, fulfilling requests, responding to law enforcement, and other purposes consistent with the context in which the information was collected.

Disclosure of Personal Information

We may use or disclose and may have used or disclosed in the last twelve (12) months the following categories of Personal Information for business or commercial purposes: Category A: Identifiers; Category B: Personal information categories listed in the California Customer Records statute; Category F: Internet or other similar network activity.

Sale or Sharing of Personal Information

We sell or share Personal Information as those terms are defined in the CCPA/CPRA. We do not sell Personal Information in exchange for money. However, We disclose online identifiers and Internet activity information to third-party vendors in ways that may constitute "selling" or "sharing" under the CCPA/CPRA, including disclosures for cross-context behavioral advertising.

Retention of Personal Information

We retain California residents' Personal Information for as long as reasonably necessary to achieve the purposes described in this Privacy Policy. Specific retention periods for major data categories are described in the "Retention of Your Personal Information" section of Our Privacy Policy.

Personal Information of Minors Under 16 Years of Age

We do not knowingly collect personal information from minors under the age of 16 through Our Service. We do not sell the Personal Information of Consumers We actually know are less than 16 years of age, unless We receive affirmative authorization from the parent or guardian of a Consumer less than 16 years of age.

Your Rights under the CCPA/CPRA

The CCPA/CPRA provides California residents with specific rights regarding their personal information. If You are a resident of California, You have the following rights:

• The right to notice. You have the right to be notified which categories of Personal Information are being collected and the purposes for which the Personal Information is being used.
• The right to know/access. You have the right to request that We disclose information to You about Our collection, use, sale, disclosure for business purposes and sharing of personal information.
• The right to say no to the sale or sharing of Personal Information (opt-out). You have the right to direct Us to not sell Your personal information.
• The right to correct Personal Information. You have the right to correct or rectify any inaccurate personal information about You that We collected.
• The right to limit use and disclosure of sensitive Personal Information. You have the right to request to limit the use or disclosure of certain sensitive personal information We collected about You, unless an exception applies.
• The right to delete Personal Information. You have the right to request the deletion of Your Personal Information under certain circumstances, subject to certain exceptions.
• The right not to be discriminated against. You have the right not to be discriminated against for exercising any of Your consumer rights.

Exercising Your CCPA/CPRA Data Protection Rights

In order to exercise any of Your rights under the CCPA/CPRA, and if You are a California resident, You can contact Us by visiting this page on Our Website: http://www.DHCMedicare.com

We will respond no later than 45 calendar days after receipt of Your request. If reasonably necessary, We may extend the response period once by an additional 45 calendar days.

Do Not Sell or Share My Personal Information

You have the right to opt out of the sale and sharing of Your Personal Information. To exercise this right, click the "Do Not Sell or Share My Personal Information" link on Our homepage, contact Us using the methods listed in the "Contact Us" section, or follow the instructions below.

Opt-Out Preference Signals (Global Privacy Control)

Our Service recognizes and honors opt-out preference signals, such as the Global Privacy Control (GPC), as required by the CCPA/CPRA. If Your browser or browser extension transmits a legally recognized opt-out preference signal, We will treat it as a valid request to opt out of the sale and sharing of Personal Information linked to that browser or device.

Website

Click the "Do Not Sell or Share My Personal Information" link on Our homepage, or the "Privacy Preferences" control on the Service, to review Your privacy preferences and opt out of cookies and other technologies that We may use. Additionally, You can opt out of receiving personalized ads by visiting:

• The NAI's opt-out platform: http://www.networkadvertising.org/choices/
• The EDAA's opt-out platform: http://www.youronlinechoices.com/
• The DAA's opt-out platform: http://optout.aboutads.info/?c=2&lang=EN

Mobile Devices

• "Opt out of Interest-Based Ads" or "Opt out of Ads Personalization" on Android devices
• "Limit Ad Tracking" on iOS devices

Limit the Use or Disclosure of My Sensitive Personal Information

We do not collect or use sensitive Personal Information for purposes other than those specified in the CCPA/CPRA and its implementing regulations. Accordingly, We are not required to provide, and do not provide, a method for submitting requests to limit the use or disclosure of sensitive Personal Information.

"Do Not Track" Policy as Required by California Online Privacy Protection Act (CalOPPA)

Our Service does not respond to Do Not Track signals. However, some third-party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked.

Your California Privacy Rights (California's Shine the Light law)

Under California Civil Code § 1798.83, California residents with an established business relationship with Us can request information once a year about sharing their Personal Data with third parties for the third parties' direct marketing purposes. Please submit Your request in writing using the contact information provided in the "Contact Us" section of this Privacy Policy.

California Privacy Rights for Minor Users (California Business and Professions Code Section 22581)

California Business and Professions Code Section 22581 allows California residents under the age of 18 who are registered users of online sites, services or applications to request and obtain removal of content or information they have publicly posted. To request removal of such data, contact Us using the contact information provided below.

Children's and Minors' Privacy

The Service is not directed to, and We do not knowingly collect Personal Information from, anyone under the age of 16. If You are a parent or guardian and You believe Your child has provided Us with Personal Information, please contact Us.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If You have any questions about this Privacy Policy, You can contact Us:

• By visiting this page on Our Website: http://www.DHCMedicare.com